1. Information we receive
We may receive information you choose to provide, including your name, business name, business email, phone number, services, service area, preferred contract size, qualifications, and messages you send us.
The intake form on this website prepares an email in your device's email application. The website does not automatically transmit or store those form answers; nothing is sent until you review and send the email.
2. Payments and website data
Payments are processed by Stripe. Detroit Opportunity Desk does not receive or store your full payment-card number. Stripe may provide us transaction details such as the purchaser's name, email, product, payment status, and amount.
Our website and hosting providers may process ordinary technical information such as IP address, browser type, device information, pages visited, timestamps, security events, and basic traffic analytics.
3. How we use information
- Provide and personalize opportunity-research services.
- Confirm purchases, deliver reports, and provide customer support.
- Manage subscriptions, cancellations, refunds, and business records.
- Protect the website, prevent misuse, and improve our services.
- Comply with legal, accounting, and regulatory obligations.
4. When information is shared
We do not sell customer personal information. We may share information with service providers that help us operate, including payment processing, website hosting, email, document storage, and professional advisers. We may also disclose information when required by law or when reasonably necessary to protect rights, safety, and security.
5. Retention and security
We retain customer and business records only as long as reasonably necessary for service delivery, customer support, accounting, dispute handling, and legal obligations. No method of transmission or storage is completely secure, but we use reasonable administrative and technical safeguards and limit the sensitive information we request.
6. Your choices
You may ask to access, correct, or delete information you provided, subject to records we must retain for legitimate business or legal reasons. You may opt out of marketing email at any time by replying to the message or contacting us.
7. Contact
Questions or privacy requests can be sent to detroitopportunitydesk@gmail.com.